Simple Strategies to Maximize Communicating with Clients

You have practiced your craft for years and have expertise whether it be law, insurance, investments, financial planning, accounting or any other aspect of the estate planning process.  Discussing deeply personal topics has deepened your sensitivity to difficult conversations.

This workshop will focus on simple, yet highly effective strategies that mental health professionals utilize to take these conversations to the “next level.”

How you “listen” impacts your “response” as well as the comfort level of your client. The vital counsel that you offer, embedded in active listening and more sensitive response, will allow your client to not only feel safer, but more comfortable and trusting of your expertise and develop a better rapport.

This workshop will help to fine tune your awareness of subtle yet powerful components of reflective listening and sensitive expression. These skills will increase your impact and effectiveness with your clients.

Come prepared to listen, briefly practice some new skills, pick up a “take home” sheet to further practice and hone your skills and to have fun.

Dr. Herzog worked with children, adolescents and their parents for over 35 years in hospitals, clinics and private practice. She consults, lectures, leads workshops and facilitates groups reaching wide audiences. Dr. Herzog has been Professor of Clinical Psychology in the doctoral program at Adelphi University and in the BA program at John Jay College of Criminal Justice and NYU School of Social Work -Post Master’s Program in Child and Family Therapy.

Dr Herzog has presented prior workshops in Verbal and Non-Verbal communication for The New York Women’s Bar Association, The New York Collaborative Divorce Association and The Association of Conflict Resolution of Greater New York amongst others.

Dr. Herzog is a member of the American Psychological Association, The New York State Psychological Association, and The Westchester County Psychological Association. She currently serves on the Ethics Committee of the New York State Psychological Association.

https://www.linkedin.com/in/margaret-herzog-ph-d-1847bb2/